Services / Managed Security Services
Managed Security Services · Dallas & North Texas
Managed endpoint protection, email filtering, multi-factor authentication, firewall management and staff training — plus the written documentation your insurer, auditor and largest client keep asking for.
Managed Security Services
Cyber insurance renewals now come with technical questionnaires. Enterprise clients send vendor security assessments before signing. Regulators ask for incident response plans. In each case the answer "we have antivirus" is no longer sufficient — and increasingly, it is not even accepted.
We build the controls and the paperwork together. Endpoint protection, email filtering, multi-factor authentication, patch compliance and tested backups form the technical layer. Alongside them we maintain the written evidence — policies, access reviews, patch reports, training records — that turns a security questionnaire from a scramble into a filing exercise.
The threats we defend against for North Texas businesses are consistent and unglamorous: business email compromise, ransomware delivered through email, credential theft, and wire fraud targeting finance and title staff. None of them require a sophisticated attacker. All of them are preventable with controls that are well understood.
What's included
No asterisks, no "available as an add-on" surprises after signature. If it is on this list, it is in the price.
Next-generation antivirus and EDR across every device, centrally monitored, with alerts investigated rather than logged and ignored.
Host sizing with genuine headroom, storage architecture and network design built around your actual workload profile.
MFA enforced across email, remote access and administrative accounts — the single highest-impact control against credential theft.
Ongoing patching, monitoring and optimisation of the virtualization layer — not just the guests running on top of it.
Simulated phishing campaigns and short training modules, with reporting that shows genuine improvement over time.
Warranty and end-of-life tracking with replacement forecast into your budget cycle, reviewed at every business review.
Scheduled reviews of who has access to what, with prompt revocation for leavers across every system including cameras and doors.
Honest assessment of which workloads belong on-premises and which are better placed in the cloud — the answer is rarely all of one.
Why it matters
Every engagement starts with an assessment you keep whether or not you hire us. It is a documented audit, not a sales exercise.
A security posture review covering patch levels, MFA coverage, admin accounts, firewall rules, backup integrity and email authentication.
The gaps ranked by what would hurt most, then closed in priority order — with the quick, high-impact wins done first.
Continuous monitoring across endpoints, email and network, with alerts investigated by an engineer rather than auto-closed.
Ongoing documentation — patch reports, training records, access reviews — kept current so questionnaires and audits are routine.
Where we deliver it
Same engineers, same monitoring stack, same escalation path in every city we serve.
questions
Managed endpoint protection and EDR, inbound email filtering, multi-factor authentication rollout and enforcement, firewall configuration and monitoring, patch compliance, staff phishing simulation and training, scheduled access reviews, and written incident response planning. Crucially it also includes the documentation layer that evidences all of it.
Yes, and it is one of the more common reasons businesses come to us. We maintain the underlying controls and produce the supporting documentation, so a vendor security assessment becomes a paperwork exercise rather than a fire drill. We can complete the technical sections directly.
We provide HIPAA-aligned IT services — encrypted backup with verified restores, access controls and audit logging, managed endpoint protection, secure email, staff training, and the written documentation an audit asks for. Compliance is ultimately your organisation’s responsibility, but we supply and maintain the technical controls underneath it and the evidence that they are working.
Enforce multi-factor authentication on email and remote access. It is inexpensive, deployable in days, and blocks the overwhelming majority of credential-theft attacks — which remain the most common route into a small business network. If you do nothing else this quarter, do that.
Directly. Modern cameras and access control controllers sit on your network, which makes them both a security asset and a potential entry point. Because we manage the network and the physical systems together, they are segmented, patched and monitored as one estate rather than treated as someone else’s problem.
Yes, though we will tell you honestly where the gaps sit. Security controls depend on patching, backup and asset visibility — if another provider owns those and does them poorly, our layer can only do so much. We will scope it clearly either way.
A free, no-obligation assessment. You keep the findings report either way.
While there is no fail-proof way to guarantee that your business will always be safe from malicious intrusion attempts, our goal at Texas Communication Services is to get you as close as possible to total security. As a leading cybersecurity company in Dallas, TX, our advanced resources can help shield your network and data from potential security threats before damage is inflicted.
It is our commitment to identify and eliminate vulnerabilities that can put your IT assets at risk, such as malware, viruses, firewall vulnerabilities, phishing attempts, ransomware, and abuse of user account privileges.
Uncompromised security can be obtained through several solutions, including application control, threat security, malware scans, SSL/IPSEC VPNs for your mobile workforce, web content filtering, Next Gen firewalls, and more!
Find out how you can safeguard your network and crucial data by contacting us today.
“Raul Escalante and the rest of the group at Texas Communication Services (TCS) have been an integral part of our rapid growth. TCS immediately came out to set up our four offices as soon as we retained their services. I explained how I wanted our setup & informed them we needed to be up & running ASAP so that we as a firm could focus on retaining new clients and growing our business. Raul more than delivered on what we needed. TCS is always available for assistance and provides service with a great attitude. Texas Communication Services is now built into our business plan for future expansion. I recommend TCS to anyone I run into that needs high-quality IT services.”
“As a professional photographer in Dallas, I rely on my computer and backup drives to keep our client’s images safe for years to come. We use several drives to keep copies of all edited and unedited images in duplicate. One of my 8T drives wouldn’t let me in one day; it kept saying something about needing an admin. I contacted the manufacturer, and they told me to wipe the drive and start over with it. Several other photographers told me to just throw it away. Although I had the images on other drives, I didn’t want to throw it away, so I contacted Raul at Texas Communication Services, and he took control of my computer remotely and within three minutes had the issue fixed. Nothing was wrong with the drive, just a setting on my computer. He saved me $$$ and lots of headaches. TCS will be my first call from now on!”
“I work at a church, and we are always conscious of saving money and using these savings for outreach in the community and around the world. I heard about Texas Communication Services from a personal friend and decided to contact them for our phone service. We were ready to switch providers. Raul Escalante and Scott Donihoo came out and made that happen. They also got me out of a contract with the previous provider! These guys were so professional, and they took the time to explain how to use all of the features of our phones. I am not a techy person, but they walked me through it step by step. The church recently installed programmable thermostats throughout the whole church. Scott programmed the thermostats and taught us how to use the app on our phones. I have also used Texas Communication Services when I had issues on the church computer. Scott remotely fixed the issue and had me up and running again in a very short time! I would highly recommend TCS – they are very qualified IT Techs.”
“To Whom It May Concern,
I had the good fortune of being referred to Texas Communication Services by our home movers in February of this year. My wife and I, beyond middle age, were overwhelmed by the complexity of moving our computers, televisions, DIRECTV service, and landlines while in the process of “down-sizing”. Raul Escalante and his business partner, Scott Donihoo, arrived on the scene and literally took total control of the process and made the transition go perfectly. They actually packed up our computer, printer, and other peripherals and transported it all to our new home, where they set it up just like it was, with the exception of several improvements. They set up our new Wi-Fi, dealt with the AT&T people, and got our phones and our internet set up with appropriate coverage so we have service throughout the house.
The DIRECTV people arrived and had no clue what needed to be done. Raul and Scott spent several hours helping them get it figured out. I truly believe that we would still not have TV service without their involvement. They have helped us out on several other small issues over the past few months. Their service is outstanding. As a busy professional, I had neither the time nor the skill sets necessary to get our new home up and running electronically. Texas Communication Services was the answer. They are always available. In fact, on September 1st, my computer was taken over by a hacker. I called their number and received prompt responses from both Raul and Scott independently and on Labor Day weekend!!
I recommend Texas Communication Services to everyone. In fact, I have already referred them to my grown children and several business associates. I give them my highest recommendation.”
