locations / Plano, TX
Collin County · Same-day onsite
Enterprise monitoring, security tooling and audit-ready documentation — priced per user, without the headcount that usually comes with it.
IT support in Plano
Legacy West reset the bar. When your neighbours are corporate headquarters with dedicated security teams, your own clients, partners and insurers start expecting the same controls — multi-factor authentication everywhere, documented backup testing, incident response plans, vendor security questionnaires answered properly.
Meeting that standard with a two-person internal IT team, or none at all, is where most Plano businesses get stuck.
Texas Communication Services closes that gap. We deliver managed IT services in Plano with the monitoring stack, security tooling and documentation practices that enterprise IT departments run — priced per user, without the headcount. For companies that already have internal IT, our co-managed model adds after-hours coverage, project capacity and enterprise tooling to the person you already trust.
Services in Plano
The same controls a corporate IT department runs, delivered as a monthly service rather than a hiring plan.
Get expert IT support and strategic consultation to optimize your technology investments and enhance overall business performance.
We can provide you with a cost-effective, flexible, and feature-rich business phone system with as little as no money down.
Who we support
Client due diligence is the common thread here — most of these sectors get asked to prove their security before they get asked about price.
Security controls that survive client due-diligence questionnaires, plus documentation you can hand to an auditor.
Secure development environments, identity management, endpoint protection and cloud cost management.
Layered security, MFA enforcement, retention policies and audit-ready evidence.
HIPAA-aligned security, encrypted backup, practice software support and access control.
Wire-fraud prevention, email security, secure document handling and reliable phone systems.
Multi-site POS network support, PCI-conscious segmentation and camera systems across every location.
Coverage
Same-day onsite response across Plano and the surrounding Collin County communities.
Plano FAQs
Most Plano businesses pay $100–$200 per user per month. Companies with compliance obligations or client security questionnaires usually sit at the upper end, because the tooling and documentation required is genuinely more work. We quote per user after a free assessment.
Often, yes — and not as a replacement. Co-managed IT gives your existing person enterprise monitoring and security tools, holiday and after-hours cover, and extra hands for larger projects. It's usually significantly cheaper than a second internal hire and removes the single-point-of-failure risk if they leave or get sick.
Yes. Answering vendor security assessments is routine for us. We maintain the underlying controls — MFA, endpoint protection, patch compliance, backup testing, access reviews — and produce the documentation that proves it, so the questionnaire becomes a paperwork exercise rather than a scramble.
Yes. We handle mailbox and file migrations, SharePoint and Teams structure, licence right-sizing to remove what you're paying for and not using, and — importantly — the security settings Microsoft ships turned off by default.
Remote support usually starts within 15 minutes. Onsite dispatch across Plano is same-day during business hours, with emergency after-hours response available on managed agreements.
No obligation, no sales pitch. You keep the findings report either way.
