locations / Waco, TX
McLennan County · Central Texas
When your largest clients are hospital systems and universities, their compliance requirements become yours. We build to that standard without institutional budgets.
IT support in Waco
Waco's economy is anchored by institutions — major hospital systems, a large university, technical education, and manufacturing operations running around the clock. That anchoring has a knock-on effect most local businesses feel eventually: if you supply, service or partner with any of them, their compliance requirements become yours.
That's how a twelve-person professional services firm ends up being asked for a written incident response plan.
Texas Communication Services provides managed IT services in Waco built to meet that standard without institutional budgets. We already publish guidance for the market — our backup and business continuity planning for Waco businesses covers the recovery side in detail — and this page covers the full managed relationship: 24/7 monitoring, cybersecurity, cloud, phones and physical security.
Services in Waco
Institutional-grade controls and documentation, sized and priced for the businesses that work alongside them.
Flat-rate monthly support covering 24/7 monitoring, patch management, unlimited helpdesk and vendor coordination. We catch failing drives and expiring certificates before they become your Monday morning.
Cloud solutions have revolutionized business operations by enhancing efficiency, convenience, and innovation. Discover how we can integrate cutting-edge technology into your organization.
Get expert IT support and strategic consultation to optimize your technology investments and enhance overall business performance.
We can provide you with a cost-effective, flexible, and feature-rich business phone system with as little as no money down.
We are a certified Microsoft partner who can secure and streamline your communication with our email solutions, offering reliability and advanced features for your business.
Ensure the continuity of your business operations with our robust backup and business continuity solutions, minimizing downtime and data loss.
Protect your business from cyber threats with our advanced security solutions, combining cutting-edge technology and proactive monitoring.
Optimize your infrastructure's efficiency and flexibility with our Servers & Virtualization solutions, tailored to enhance your business scalability and performance.
Who we support
Compliance pressure flows downhill from the anchor institutions. These are the sectors carrying most of it.
HIPAA-aligned security, encrypted backup with tested restores, practice-management support and clinical access control.
Content filtering, campus access control, device management and cost-conscious licensing for institutions and private schools.
OT/IT segmentation, industrial wireless, production camera coverage and continuity planning for continuous operations.
Guest Wi-Fi with proper separation, POS networking, phone systems and premises camera coverage.
Grant-conscious infrastructure planning, discounted licensing where eligible, donor data protection and facility access control.
MFA enforcement, email security, secure document handling and audit-ready documentation.
Coverage
Scheduled onsite coverage across Waco and McLennan County.
Waco FAQs
Waco businesses typically pay $100–$200 per user per month for fully managed IT. Healthcare practices and organisations with compliance obligations usually sit at the upper end because the security tooling and documentation genuinely required is more extensive.
We provide HIPAA-aligned IT services — encrypted backup with verified restores, access controls and audit logging, managed endpoint protection, secure email and messaging, staff training, and the written documentation an audit asks for. Compliance is ultimately your organisation's responsibility, but we supply and maintain the technical controls underneath it and the evidence that they're working.
Yes. Multi-building and campus environments are well within scope — site-to-site connectivity, consistent security policy everywhere, one helpdesk number for all staff, and access control and cameras across every building managed from a single dashboard.
A real one covers four things: what gets backed up and how often, how quickly each system must be restored, who does what during an outage, and — critically — proof the restores actually work. Untested backups are the most common failure we find. Our Waco business continuity guide walks through it in full.
Remote support typically begins within 15 minutes and resolves the large majority of issues the same day. Onsite visits are scheduled, since Waco is roughly an hour and a half from our Dallas base, with emergency onsite response available on managed agreements.
No obligation, no sales pitch. You keep the findings report either way.
