Service territory · North & Central Texas
When the network goes down, someone has to actually show up.
Texas Communication Services provides managed IT, cybersecurity, business phone systems, security cameras and access control to businesses in eight Texas cities — with local technicians, not a call centre three states away.
Coverage map
Eight cities. One dispatch desk.
Every location below is covered by the same engineers, the same monitoring stack and the same escalation path. Choose your city to see local services, response windows and coverage areas.
Available in every city
One provider for the network, the phones and the doors.
Most businesses juggle an IT company, a phone vendor and a security installer. We do all three, which means one contract, one number to call, and no finger-pointing when something breaks.
Managed IT Services
Flat-rate monthly support with 24/7 monitoring, patching, helpdesk and a named engineer who knows your setup.
Cybersecurity
Endpoint protection, email filtering, MFA rollout, staff phishing training and compliance documentation.
Business Phone & VoIP
Cloud phone systems with auto-attendant, call routing, voicemail-to-email and softphones for remote staff.
Backup & Continuity
Automated local and cloud backup with tested restores, so a ransomware hit costs you hours, not weeks.
Cloud & Microsoft 365
Migration, licence management, SharePoint and Teams setup, plus the security settings Microsoft leaves off.
Security Cameras
IP and wireless camera systems with remote viewing, motion alerts and retention that satisfies your insurer.
Access Control
Keycard, fob and mobile-credential door systems managed from one dashboard across every site you run.
Network Infrastructure
Structured cabling, switching, business-grade Wi-Fi and firewalls designed for the building you're actually in.
Why the location matters
Remote support fixes most things. It can't run a cable.
Engineers who drive to you
Switch failures, cabling, camera mounts, door hardware and server work all need hands on site. Our technicians are based in the metroplex, so a truck roll is a drive across town — not a flight.
Escalation that has an end
Every ticket has a named owner and a defined escalation path. You get an engineer who already knows your network, not a fresh script reader on every call.
We know the buildings
Two decades in North Texas means we've already worked in the office parks, medical plazas and warehouses our clients occupy — and we know which carriers actually deliver there.
Common questions
What businesses ask before they switch
What is a managed IT service?
A managed IT service is an ongoing contract where an outside provider takes responsibility for your technology for a fixed monthly fee — monitoring, patching, security, backups and user support — instead of billing you hourly each time something breaks. The point is that problems get caught and fixed before they interrupt your day, and your IT cost becomes a predictable line item.
How much should managed IT services cost?
Most North Texas businesses pay between $100 and $200 per user per month for fully managed IT, depending on how many servers you run, your compliance requirements and whether cybersecurity tooling is bundled in. Lower quotes usually exclude security, backup or onsite visits. We quote per user after a free assessment, so you can see exactly what's included before committing.
Do you cover cities outside these eight?
Often, yes. The eight cities listed are where we hold the fastest onsite response, but we support clients throughout the Dallas–Fort Worth metroplex and Central Texas, including multi-site businesses with offices in several markets. Call us with your address and we'll tell you honestly what response time we can commit to.
Can you take over from our current IT provider?
Yes. Provider transitions are routine for us. We document your environment, collect credentials and licences, run a security and backup audit, then cut over on a scheduled date — usually with no downtime for staff. Most transitions complete within two to four weeks.
Do you handle both IT and physical security?
Yes, and that's unusual. We install and maintain security cameras, access control and alarm systems alongside your network, phones and servers. Because modern cameras and door controllers live on the same network as everything else, having one provider responsible for both removes a common source of blame-shifting and security gaps.
Find out what's actually wrong with your network.
A free, no-obligation assessment covering security posture, backup health and the gaps most providers miss.