Services / Backup & Business Continuity
Backup & Business Continuity · Dallas & North Texas
Automated local and offsite backup with restores we genuinely test, plus written continuity planning — so a ransomware event costs you hours rather than a business.
Backup & Business Continuity
Backup software reports success far more readily than it delivers recovery. Jobs complete against a corrupted target. Retention silently overwrites the last clean copy. A database backs up while running and restores unusable. The dashboard stays green throughout.
None of this surfaces until the day it matters, which is the worst possible moment to discover it. In assessments of businesses that believed their backups were fine, unrecoverable backups are among the most frequent findings we report.
We treat verification as the service rather than a feature of it. Backups run to the 3-2-1 standard — three copies, two media types, one offsite — and restores are performed on a schedule to confirm the data actually comes back. Alongside that sits a written continuity plan naming what gets recovered, in what order, by whom, and within what timeframe.
What's included
No asterisks, no "available as an add-on" surprises after signature. If it is on this list, it is in the price.
Fast on-site backup for rapid recovery of individual files, mailboxes or whole systems without waiting on a download.
A geographically separate copy, encrypted in transit and at rest, so a fire, flood or theft does not take the backups with the originals.
Scheduled test restores that prove recoverability. A green dashboard is a claim; a completed restore is evidence.
Immutable and versioned copies so encrypted data cannot simply overwrite the last clean backup — the way most ransomware defeats naive backup.
Third-party protection of cloud mail, files and Teams data, which Microsoft's own retention does not provide.
Agreed, documented targets for how quickly each system must be back — so priorities are decided before an incident, not during one.
Who does what, in what order, with what contact details and dependencies. Tested rather than filed and forgotten.
Failures alert an engineer who investigates, rather than generating an email nobody in the business is responsible for reading.
Why it matters
Every engagement starts with an assessment you keep whether or not you hire us. It is a documented audit, not a sales exercise.
Current backup coverage mapped against what the business actually needs — including a test restore of what exists today.
Recovery objectives agreed per system, then a backup architecture built to meet them under the 3-2-1 standard.
Local and offsite backup deployed, immutable retention configured, monitoring connected to our alerting.
Scheduled test restores and a documented continuity plan reviewed at business reviews — so the plan stays current as the business changes.
Where we deliver it
Same engineers, same monitoring stack, same escalation path in every city we serve.
Questions
For most businesses, continuously or hourly for critical systems and at least daily for everything else. The right answer comes from your recovery point objective — how much work you could afford to re-do. A business that would lose a day of order entry needs far more frequent backup than one that would lose a day of document edits.
Because we restore it. Scheduled test restores are performed and documented as part of the service. This is the step most commonly skipped in the industry, and it is precisely the step that determines whether a backup has any value at all.
Only if it is designed to. Modern ransomware deliberately targets backup files and network shares, and a conventional backup can simply be encrypted along with everything else. Immutable, versioned offsite retention is what makes recovery possible — encrypted data cannot overwrite a locked prior copy.
Yes. Cloud providers protect their infrastructure and guarantee availability; they do not protect your data from deletion, malicious action by a user, or ransomware encrypting synced files. Native retention windows are limited and are not equivalent to backup. Cloud data needs independent backup as much as on-premises data does.
A written document covering four things: what gets backed up and how often, how quickly each system must be restored, who does what during an outage including contact details, and evidence that restores have been tested. Anything missing the fourth element is aspirational. Our recovery planning guide walks through it in detail.
That depends on the recovery time objectives agreed during design, and on what you are willing to invest to meet them. Local backup enables rapid restoration of individual systems; a full site loss depends on your offsite architecture. We agree and document realistic targets rather than quoting a number we cannot meet.
A free, no-obligation assessment. You keep the findings report either way.
