We can provide guidance and support to get your company on the right track in becoming more effective and efficient with the latest and most innovative products and services.
Protecting your organization’s data and network is crucial in any business setting. Together, we can develop a roadmap to handle potential issues such as a backup plan and disaster recovery, firewall and virus protection to secure data privacy and prevent corruption, optimization of poorly performing software applications and/or outdated hardware, and internet connectivity redundancy and responsiveness.
Whether you are looking to update existing infrastructure or develop new protocols across your organization, our IT consulting team can find the tools and solutions that are the best fit for you.
The Support & Managed Services packages at Texas Communication Services are designed to meet customers’ business IT needs both now and in the future. Many of our customers have been with us for many years, which we believe reflects the level of service we provide and the trust we have earned.
“Raul Escalante and the rest of the group at Texas Communication Services (TCS) have been an integral part of our rapid growth. TCS immediately came out to set up our four offices as soon as we retained their services. I explained how I wanted our setup & informed them we needed to be up & running ASAP so that we as a firm could focus on retaining new clients and growing our business. Raul more than delivered on what we needed. TCS is always available for assistance and provides service with a great attitude. Texas Communication Services is now built into our business plan for future expansion. I recommend TCS to anyone I run into that needs high-quality IT services.”
“As a professional photographer in Dallas, I rely on my computer and backup drives to keep our client’s images safe for years to come. We use several drives to keep copies of all edited and unedited images in duplicate. One of my 8T drives wouldn’t let me in one day; it kept saying something about needing an admin. I contacted the manufacturer, and they told me to wipe the drive and start over with it. Several other photographers told me to just throw it away. Although I had the images on other drives, I didn’t want to throw it away, so I contacted Raul at Texas Communication Services, and he took control of my computer remotely and within three minutes had the issue fixed. Nothing was wrong with the drive, just a setting on my computer. He saved me $$$ and lots of headaches. TCS will be my first call from now on!”
“I work at a church, and we are always conscious of saving money and using these savings for outreach in the community and around the world. I heard about Texas Communication Services from a personal friend and decided to contact them for our phone service. We were ready to switch providers. Raul Escalante and Scott Donihoo came out and made that happen. They also got me out of a contract with the previous provider! These guys were so professional, and they took the time to explain how to use all of the features of our phones. I am not a techy person, but they walked me through it step by step. The church recently installed programmable thermostats throughout the whole church. Scott programmed the thermostats and taught us how to use the app on our phones. I have also used Texas Communication Services when I had issues on the church computer. Scott remotely fixed the issue and had me up and running again in a very short time! I would highly recommend TCS – they are very qualified IT Techs.”
“To Whom It May Concern,
I had the good fortune of being referred to Texas Communication Services by our home movers in February of this year. My wife and I, beyond middle age, were overwhelmed by the complexity of moving our computers, televisions, DIRECTV service, and landlines while in the process of “down-sizing”. Raul Escalante and his business partner, Scott Donihoo, arrived on the scene and literally took total control of the process and made the transition go perfectly. They actually packed up our computer, printer, and other peripherals and transported it all to our new home, where they set it up just like it was, with the exception of several improvements. They set up our new Wi-Fi, dealt with the AT&T people, and got our phones and our internet set up with appropriate coverage so we have service throughout the house.
The DIRECTV people arrived and had no clue what needed to be done. Raul and Scott spent several hours helping them get it figured out. I truly believe that we would still not have TV service without their involvement. They have helped us out on several other small issues over the past few months. Their service is outstanding. As a busy professional, I had neither the time nor the skill sets necessary to get our new home up and running electronically. Texas Communication Services was the answer. They are always available. In fact, on September 1st, my computer was taken over by a hacker. I called their number and received prompt responses from both Raul and Scott independently and on Labor Day weekend!!
I recommend Texas Communication Services to everyone. In fact, I have already referred them to my grown children and several business associates. I give them my highest recommendation.”
