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Dallas County · Headquarters
Texas Communication Services has supported Dallas businesses for over two decades — managed IT, cybersecurity, business phone systems, security cameras and access control, all from one local team with same-day onsite response.
IT support in Dallas
Dallas businesses run on tight margins and tighter schedules. When a server drops at a Design District showroom or the phones go quiet at a Las Colinas back office, the question isn't whether someone will eventually respond — it's whether they can be standing in your server room this afternoon.
That's the gap most national providers leave open. They monitor well and dispatch badly. We're based here. Our engineers work in the same office parks, medical plazas and warehouse spaces our clients occupy, which means we already know which carriers actually deliver service to your address and which buildings have cabling worth keeping.
We provide fully managed IT services for companies that want to hand the whole function over, and co-managed IT for those with internal staff who need backup, tooling and after-hours coverage. Either way you get 24/7 monitoring, a named engineer who knows your environment, and a flat monthly cost you can forecast.
Services in Dallas
Most companies stitch together three vendors to cover this. One provider means one contract and nobody to blame but us.
Flat-rate monthly support covering 24/7 monitoring, patch management, unlimited helpdesk and vendor coordination. We catch failing drives and expiring certificates before they become your Monday morning.
Cloud solutions have revolutionized business operations by enhancing efficiency, convenience, and innovation. Discover how we can integrate cutting-edge technology into your organization.
Get expert IT support and strategic consultation to optimize your technology investments and enhance overall business performance.
We can provide you with a cost-effective, flexible, and feature-rich business phone system with as little as no money down.
We are a certified Microsoft partner who can secure and streamline your communication with our email solutions, offering reliability and advanced features for your business.
Ensure the continuity of your business operations with our robust backup and business continuity solutions, minimizing downtime and data loss.
Protect your business from cyber threats with our advanced security solutions, combining cutting-edge technology and proactive monitoring.
Optimize your infrastructure's efficiency and flexibility with our Servers & Virtualization solutions, tailored to enhance your business scalability and performance.
Who we support
Compliance requirements, uptime tolerance and network demands differ sharply by sector. These are the ones we've built the most experience in.
HIPAA-aligned security, encrypted backups, practice-management software support and access control for patient areas.
Document security, client confidentiality controls, secure remote access and reliable phone systems for client-facing teams.
Site-to-office connectivity, mobile device management, rugged Wi-Fi and phone systems that follow crews into the field.
Industrial Wi-Fi coverage, barcode and scanner infrastructure, network segmentation and camera systems for large floor plans.
Layered security, audit-ready documentation, multi-factor authentication and continuity planning that survives an examiner's questions.
Cost-conscious licensing, grant-friendly infrastructure planning, content filtering and campus-wide access control.
Coverage
Our Dallas team covers the city and surrounding communities with same-day onsite response. If your address isn't listed, call us — it's very likely still inside our territory.
Dallas FAQs
Most Dallas businesses pay between $100 and $200 per user per month for fully managed IT. The range depends on how many servers you run, whether you have compliance obligations like HIPAA, and how much cybersecurity tooling is bundled in. Quotes noticeably below that range usually exclude security software, backup, or onsite visits — so it's worth comparing what's actually included rather than the headline number. We quote per user after a free assessment.
Remote support typically begins within 15 minutes of a ticket being raised, and most issues are resolved without anyone leaving their desk. When a problem needs hands on site — failed hardware, cabling, camera or door work — we dispatch same-day across Dallas County during business hours, with emergency after-hours response available on managed agreements.
Yes, and it's one of the more common reasons companies move to us. We support clients with sites across Dallas, Fort Worth, Plano, Frisco, McKinney, Arlington, Denison and Waco under a single agreement, with one helpdesk number and consistent security standards at every site. Multi-site access control and camera systems are managed from a single dashboard rather than separate systems per building.
Yes. Co-managed IT is designed exactly for that. Your internal person keeps ownership of the things they do best and the relationships they've built, while we supply enterprise monitoring and security tooling, after-hours and holiday coverage, project capacity for bigger rollouts, and escalation support when something exceeds one person's bandwidth. It's usually far cheaper than hiring a second internal hire.
We'll review your existing agreement with you and plan the transition around its end date. In the meantime we can run a free assessment so you know exactly what condition your environment is in before you renew anything. Most transitions take two to four weeks and are scheduled to avoid downtime for your staff.
Both. We're a communications and security integrator as well as an IT provider, so cameras, access control and alarm systems are installed and maintained by the same company that runs your network. That matters more than it used to — modern cameras and door controllers sit on your network, and splitting responsibility between vendors is where security gaps and blame-shifting tend to appear.
No obligation, no sales pitch. You keep the findings report either way.
